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Backbase Engagement Fabric

The open platform to progressively modernize your bank

Legacy systems and silos are holding banks back, draining resources and stalling progress. With Backbase, you can break free and embrace a modern, composable approach — your foundation to progressively modernize, unlock growth, and become the primary bank for your customers.
 

Is legacy weighing your bank down?

Tied to legacy systems, banks are stuck in a costly cycle of outdated, disconnected tech, with billions of dollars in business value lost each year. This isn’t just a drain on resources — it’s a roadblock to survival in an industry that demands agility and innovation.

  • 70%

    of bank IT budgets are spent on maintaining outdated legacy systems instead of driving innovation

  • 3 in 5

    bank executives think their banks will cease to exist in the next five to ten years if they don’t change their business model

  • 1/3

    of developers' time at traditional banks goes to new features; the rest is lost to maintenance

Break free from vendor lock-in and tech debt

Breaking free from legacy limits doesn’t have to mean tearing everything down or taking unnecessary risks. Instead, banks can take a progressive approach to modernization: keep the core systems and trusted partners while Backbase unifies everything into a harmonious tech ecosystem. This incremental process gives you the flexibility to adopt new technology and systems at your own pace, hollowing out your core to unlock new possibilities one silo at a time. Simultaneously, it enables you to deliver innovative and impactful customer experiences that build loyalty and maximize lifetime value.

Platform vendor lock in and tech debt

Evolve faster with a composable platform

With 400+ industrialized, composable capabilities, you’ll have the flexibility to quickly create tailored, differentiating experiences. Our single platform is built from the ground up, giving you the power to innovate on your own terms.

Here’s a look at our powerful platform capabilities:

Identity & Entitlements

Mitigate risks and fraud by securely managing digital identities and the access rights of your end-users across all your digital banking channels — without compromising on their experience.

Identity Entitlement end to end compliance

Omnichannel banking logic

Unlock progressive modernization with microservices that fuel advanced, real-time daily banking journeys and truly innovative customer experiences, all while offloading your systems of record and complementing with innovative capabilities.

OBL Product summary

Business process orchestration

Unlock business agility. Leverage an architectural blueprint and enterprise-grade capabilities to build and orchestrate customer interactions — from simple to highly complex — and business processes, including decisioning, document storage, and case management.

BPO Journeys

By developers, for developers

Developer experience matters. We offer detailed documentation, tools, training, and personalized support so your teams can explore and learn.

Developer resources

Our platform comes with an extensive set of APIs & SDKs and a full design system, well-documented on our DeveloperHub, along with all the tools necessary to empower developers.

Backbase.io

Get the most out of your Backbase products. Explore our entire library of product information, as well as the developer platform, documentation, design systems, marketplace, and more.
Developer Enablement

Banks that got there faster

Eastern Bank black
We are excited to collaborate with Backbase and leverage its forward-thinking view of the digital customer experience and its integration with Microsoft’s technology stack, which will help to ensure we provide a more personalized digital experience to customers.

Don Westermann
Executive Vice President and Chief Information Officer of Eastern Bank

Boston Eastern

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